retail sales associate

retail sales manager

area manager

retail manager

retail store manager

AT&T | MWT, Inc

A typical work day includes account checkups assisting customers in and out of the store at times as well as the general upkeep of the location. I've learned how to be the expert the customer needs when they have an issue whether its for a phone or home services. Management is solid, they want to see you succeed and will always go over tips and tricks to make the best out of every customer interaction. The workplace culture is a chill and relaxed atmosphere which allows you to really take your time on each customer and provide them with the best solution for their personal needs. The hardest part of the job would have to be overcoming customers objections without being too pushy. You have to find a balance with being professionally persuasive compared to just coercing them into getting that sale. On the contrary, the most enjoyable part of the job would have to be the team interaction on our social media whether it's a phone sale or a TV, each time you share a sale, coworkers from other stores are eager to tell you what a great job you have done. 

I gave 2 stars for an overall rating because everyone I worked with at the store level were good people - otherwise it would have been 1 star. Management beyond the store level and the owner(s) of this company are shady and untrustworthy. The compensation structure is no good, and you will find yourself trying to get by on 13 bucks an hour for 11-12 weeks before you have any chance of seeing a commission check. You will also find yourself doing work-related training during your free time, off the clock, unpaid.  You will get hired to work at a specific store and then be asked to commute to other stores that are much further away and you will not be compensated for the extra gas, wear & tear on your vehicle, and commute time. This job took over my entire life very quickly, and I got back way less than what I put into it. Sure, there are a few people who make really good money working for this company but this is not typical. These are also the people who are putting in 60 hours a week. Once you do the math, you will realize that it's a losing proposition. I still feel like I am owed compensation that I did not receive. What a joke.

I have loved my time with MWT thus far. I have never been part of an Organization that I felt truly cared about their people, and their ability to succeed. 

Not only have I been given all of the tools I need to do my job properly (which is a HUGE benefit), but my entire job is caring for our entire Retail Sales Base. 

I sincerely love doing my job, and look forward to waking up and getting to work every day. 

There is Support Staff and Co-Workers who are always their to assist if need be, and the earning potential is unlimited. You will not find a more completive compensation in Wireless Retail, and MWT is continually growing, even in a declining retail space. 

Whether you are new to Wireless Retail, or a Wireless Veteran, MWT is the place to be!

MWT is a fun and exciting place to work! If you’re excited about technology and love to help people, this will be the job fit for you. It has competitive pay, awesome benefits, flexible schedule and never a dull moment. With how quickly technology changes, MWT keeps up with that. Their training is second to none. The culture team is determined to make sure every entry level employee to upper management is properly trained on the latest and greatest both from AT&T to also adapting to the culture of the world around us. Their response to COVID was one of the quickest and safest environments you’ll ever have seen. Owners are also hands on, which gives everyone a sense of ownership to their own sales and actions. 

I've been with the company for a few months, and I can say that there is a difference in working here versus other AT&T AR stores and even in corporate AT&T. The compensation plan is definitely more rewarding and helps drive the necessary behaviors to succeed in the industry. My first couple of weeks were fairly rough, but this was mostly due to management placing a large amount of trust that they could leave me alone. Overall I am satisfied with how my career experience is going with MWT, and would recommend them to anyone looking to achieve financial goals in a sales environment.

Based on my experience, MWT requires employees to work 50+ hours per week, but those hours are not paid if commission exceeds hourly pay. This includes mandatory online meetings and additional work time that is expected but unpaid.

Many employees believe the pay is good at first, but once unpaid hours are considered, the compensation is misleading. There is constant pressure to work extra days. Management lacks leadership skills, and the manager receives more customer complaints than actual sales results. Overall, poor work-life balance and lack of pay transparency. 

AT&T is a great place to work. Very challenging.  Typical day starts early. I was very eager to get to work. Had more than 30 projects at the same time and it felt great when I finished more than three in one day.   We had a great team, we would help each other all the time. Had plenty of people to go to if I had a question. I was also senior so I also answered questions of my peers. Went home satisfied I had done a good job.

I love working for this company! The Management personally takes interest in your growth and development. There are company released trainings issued weekly and on Fridays there are company wide meetings designed to train you better! The owners care a lot about you and really abide by an open door policy.

I’ve been with MWT for almost 2 years now. The experience has been nothing short of amazing!!! I’ve been promoted twice. I’ve also been able to help shape the growth of the company as my feedback has often been sought out by upper management and ownership. I would Highly recommend this company for anyone that is self motivated, competitive and willing to work hard. At this company, when you work hard there are rich rewards in store!!!!!

This company requires too much just for the interview process. You have to go through 3 different interviews PLUS a field appraisal (which is where you go into one of their stores and watch how the company runs for free, you don't even get paid for this) before they even choose to hire you or not. Waste of time with this whole process. Mind you I was applying for their sales position, not even a management position and had to go through all of these steps. I would not recommend anyone even trying to apply. 

Top Job Titles	Average Salary
Retail sales associate 175 salaries reported	$62,492 per year
Retail sales manager 43 salaries reported	$85,546 per year
Area manager 6 salaries reported	$91,013 per year
Retail manager 1 salary reported	$41,250 per year
Retail store manager 35 salaries reported	$74,670 per year

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